Duplicate ordering
Locations request the same items without a shared stock view.
Standardise requests, approval, location coding, receiving and reconciliation without removing local accountability.
Locations request the same items without a shared stock view.
Teams use informal names instead of exact SKUs.
It is unclear who approved the basket, destination or exception.
Lot, expiry and discrepancy records remain local and disconnected.
State exact item, quantity, timing and destination.
Combine requests without losing location ownership.
Resolve SKU, pack and documentation questions.
Approve the commercial commitment and destination split.
Keep line ownership visible.
Record delivery locally and reconcile centrally.
| Role | Responsibility |
|---|---|
| Location requester | States quantity, timing and reason |
| Clinical lead | Confirms internal professional relevance |
| Purchasing manager | Resolves SKU, pack and supplier questions |
| Economic approver | Approves commercial commitment |
| Receiver | Records delivered quantity, lot and expiry |
| Central operations | Reconciles invoice, delivery and reorder data |
How long a complete request takes to become an approved order.
How often lines require name, pack, quantity or destination changes.
How often the delivered record differs from the expected record.
How often missing planning creates unplanned orders.
A practical operating model for shared baskets, location codes, invoice approval and receiving exceptions.
Read guideHow to compare pack price, order quantity, delivery and stock exposure without claiming clinical equivalence.
Read guideUse the matrix to assign roles before consolidating the next basket.