FAQ
19/12/2024 2025-01-12 14:02FAQ
1. What types of products do you offer?
We offer a wide range of high-quality medical cosmetology products, including:
- Toxins
- Fillers
- Mesotherapy products
- Skin boosters
- Other medical-grade cosmetic solutions
If you can’t find what you’re looking for, feel free to contact our support team for assistance.
Do you deliver worldwide?
Yes, we ship to almost every country in the world. Our team ensures secure and timely delivery of your order to your desired location. Shipping times may vary depending on your country.
How long does delivery take?
Delivery times depend on your location and the chosen shipping method. Typically, orders are processed and dispatched within 1–3 business days. Once shipped, you’ll receive a tracking number to monitor your order.
What payment methods do you accept?
We accept the following payment methods:
- Zelle
- Venmo
- Cash App
- Bank transfers to accounts in the USA and Europe
If you encounter any issues with payment, our support team is ready to assist you.
What should I do if I can’t find a product on your website?
If a specific product isn’t listed on our website, please reach out to our support team. We can help you locate the product or place a special order for it if it’s available.
Are your products genuine and safe?
Yes, all our products are 100% genuine, sourced directly from trusted manufacturers and distributors. We prioritize quality and safety to ensure the best results for our customers.
Can I return or exchange a product?
We accept returns or exchanges for products that arrive damaged or incorrect. Please contact our support team within 7 days of receiving your order to initiate the process. Note that certain conditions may apply.
How can I contact customer support?
You can reach our support team via:
- Live chat on our website
We’re here to help with any questions or concerns you may have.
Do you offer discounts for bulk orders?
Yes, we provide discounts for bulk or wholesale purchases. Please contact our sales team for more details.
Is my personal and payment information secure?
Absolutely. We use secure payment gateways and follow strict data protection protocols to ensure your personal and payment information is safe.
